Apogy’s secure and scalable Cloud based architecture and high degree of configurability drives rapid implementation of the system for our clients. We work as partners creating well defined requirements and establishing clear communication channels to ensure our client’s success.
Apogy’s project manager works closely with the client team throughout implementation guiding the project forward, managing key handoffs and communicating expectations. This collaborative approach is supported by the documentation including communication and escalation plans, meeting and delivery Schedules and action lists clearly denoting roles and responsibilities.
The Apogy system is managed through a web based portal. This, in combination with our network of testing servers allow our customers to participate in every aspect of implementation from setup to deployment and day to day use. Our REStful APIs allow for extensive customization including 3rd party integration, enabling even the most complex requirements.
Apogy professional services provide support at all levels including on-demand management services and custom extensions to the system.